Kemnatenstr. 44
80639 Munich

T +49 (0)89 326 317 92
M +49 (0) 176 290 92 648



Support at every turn

Do you have any questions or concerns? We’re glad to assist you with any kind of support you need.

We will reply to you as fast as possible, but the time difference between China and Europe can cause our answers to be delayed for up to one working day.

We’re on hand to assist you with:

  1. Mini Program support
    Within our mini program you can just tap the “Support” button in the bottom bar and directly report your problems to us.
  2. Online support
    Visit SHOPEUR’s Official WeChat account to get assistance with your account, a specific request or a recent order.
  3. Phone support
    If you want to become a partner or learn more about our company be welcome to contact us by phone.

Send us an E-mail!

We are always open to receive any inquiry or feedback.
Please feel free to drop us an email from the form below and we will get back to you as soon as we can.

The data sent will only be used for the purpose of contacting you and processing your request.
Further information can be found in our privacy policy.